PRIVACY POLICY

SRH Business Resource Marketplace

srhmarketplace.com

Effective Date: April 12, 2026

SRH Business Resource Marketplace ("we," "us," or "our"), operated by Steven R. Harris as a sole proprietorship, operates the website srhmarketplace.com (the "Platform"). We are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

1.1 Information You Provide

When you register, inquire, or interact with the Platform, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business or service information you submit as a service provider
  • Communications and messages sent through the Platform

1.2 Information Collected Automatically

When you visit the Platform, we and our service providers automatically collect certain technical information, including:

  • IP address and general location data
  • Browser type and device information
  • Pages visited, time spent, and navigation behavior (via Google Analytics and Pinnacle AI CRM / GoHighLevel platform analytics)
  • Referral URLs and search terms

1.3 Payment Information

Stripe is used exclusively to process payments for services offered directly by SRH Business Resource Marketplace, including paid consulting services, paid downloadable content, and community membership fees (if and when a community platform is launched). Payment processing is handled directly by Stripe. We do not store your credit card numbers or full payment details.

Vendors on the Platform are not charged a listing fee. They participate under individual commission agreements with SRH Business Resource Marketplace. Vendors collect payment for their own services directly from clients, and we are not responsible for their payment practices.

2. How We Use Your Information

We use the information we collect to:

  • Operate and improve the Platform and its features
  • Connect clients with appropriate service providers via discovery calls and downloadable resources
  • Respond to inquiries and provide customer support
  • Process payments for consulting services, paid downloads, or community memberships via Stripe
  • Send SMS marketing communications (with your consent — see Section 5)
  • Comply with legal obligations and enforce our Terms of Service
  • Analyze usage trends through Google Analytics and Pinnacle AI CRM / GoHighLevel to improve Platform performance
  • Prevent fraud, abuse, or security incidents

3. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

3.1 Service Providers

We share data with trusted third-party vendors who help us operate the Platform, including:

  • Pinnacle AI CRM / GoHighLevel (CRM, website hosting, and marketing automation platform)
  • Google Analytics (web analytics)
  • Stripe (payment processing)

These vendors are contractually obligated to protect your data and may only use it to provide services to us.

3.2 Service Providers on the Platform

When you engage with a third-party service provider listed on the Platform, we may share your contact information with them to facilitate the connection. We are not responsible for how those providers handle your data once shared.

3.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or government request, or to protect the rights, property, or safety of our users or the public.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and session information
  • Analyze Platform traffic and usage (Google Analytics)
  • Support marketing and retargeting functions within Pinnacle AI CRM / GoHighLevel

You may control cookie settings through your browser. Disabling cookies may affect Platform functionality. We honor Do Not Track signals to the extent technically feasible.

5. SMS Marketing Communications

With your express written consent, we may send you SMS text messages about Platform updates, new service providers, promotions, and other relevant communications.

  • Message frequency may vary.
  • Standard message and data rates may apply.
  • You may opt out at any time by replying STOP to any message.
  • For help, reply HELP or contact us at [email protected].

We do not share your phone number with third parties for their marketing purposes.

6. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our business purpose for collecting it, and the categories of third parties with whom we share it.

Right to Delete

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

Right to Opt Out of Sale

We do not sell your personal information. However, you may submit an opt-out request at any time by contacting us.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

How to Submit a Request

To exercise your rights, contact us at [email protected]. We will respond within 45 days of receiving a verifiable consumer request.

7. Data Retention

We retain your personal information for as long as necessary to provide Platform services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

The Platform may contain links to third-party websites or service provider profiles. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

The Platform does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

SRH Business Resource Marketplace
Operated by: Steven R. Harris
Williamson County, Texas
Email: [email protected]
Website: srhmarketplace.com